CAPEX.com at a glance
CAPEX.com is a multi-asset broker by Key Way Group offering thousands of instruments on its own WebTrader and MT5, with tier-1 regulation across Europe and the UAE.
CAPEX.com reports a founding year of 2016 and a head office in Suite 3, Global Village Jivan's Complex, Mahe, Seychelles. It lists 4 regulators and 1 trading platform.
BrokerBazaar verdict
Our research team has not yet published a written verdict for CAPEX.com. The BrokerBazaar Intelligence Score is 78/100 (moderate risk), computed from regulatory, operational, transparency, reputation and domain-history signals. Scores are editorial assessments, not user ratings, and are never influenced by payment.
Legal entities, regulation and licences
CAPEX.com operates through 4 legal entities, each supervised separately. Your account is with one specific entity, so the protections you receive depend on which one onboards you, not on the group's strongest licence. Overall, the group is supervised by at least one strict-tier regulator.
Licence check: Not independently checked. This broker has submitted its details. BrokerBazaar has not yet independently checked them. A company registration or general business licence is not permission to offer regulated brokerage services; only the register entries linked in the table count.
Countries accepted and restricted
CAPEX.com states that it accepts clients from Cyprus, UAE, South Africa. Availability is decided per entity and can change without notice; residents of jurisdictions such as the USA, and often the EU and UK, are frequently excluded from offshore entities.
Trading products, platforms and account types
Instruments: Forex, Stocks, Indices, Commodities, ETFs, Bonds, Cryptocurrencies. Platforms: Mobile app (iOS and Android). Account types: Standard, Plus, Premium.
Best-for tags assigned by our team: Regulated, Multi-Asset, Beginners.
Minimum deposit, spreads, commissions and other charges
The minimum deposit is $100. Spreads start from 0.3 pips and commission is Zero commission (spread-based). Maximum leverage is 1:30, subject to the cap of the entity that holds your account.
Swap-free / Islamic account: available (conditional). Swap type: not specified. Headline spreads are usually quoted for the most expensive account tier's cheapest instrument; compare total cost for your typical trade.
Deposits and withdrawals
Deposit methods: Bank Transfer, Credit Card, Skrill, Neteller. Withdrawal methods: Bank Transfer, Credit Card, Skrill, Neteller.
Withdrawal speed and fees are set by the entity and payment provider. Withdrawal delays are the most common complaint category on BrokerBazaar across all brokers; keep identity documents current and withdraw to the same method you deposited with where required by anti-money-laundering rules.
Execution model, negative balance protection and client money
Negative balance protection: Yes. Scalping allowed: Not specified. Algorithmic trading allowed: Not specified. News trading allowed: Not specified. Hedging: not specified. These conditions were compiled from public information and have not yet been confirmed by the broker.
Client-money rules follow the regulator of the entity that holds your account: FSRA: Segregation required under FSRA client-money rules. Compensation: No retail compensation scheme. FSCA: Client funds should be held separately from company funds. Compensation: No central compensation scheme.
Complaints and dispute process
Formal complaints: support.sc@capex.com. Phone: +507 838 8497. Complaints may be submitted to CAPEX.com through the stated support channel. The current Seychelles privacy documentation says requests/complaints will be answered without undue delay and, where applicable, within one month; a separate universal trading-complaint resolution period was NOT VERIFIED.
If the broker does not resolve a complaint, escalate to the ombudsman or regulator of the entity that holds your account. BrokerBazaar's Dispute Support Desk can help you document and escalate a case.
Strengths and limitations
- Strength: Tier-1 CySEC and ADGM regulation
- Strength: Thousands of instruments
- Strength: Strong research and analysis tools
- Strength: Intuitive proprietary platform
- Limitation: Lower leverage on regulated entities
- Limitation: Inactivity fee applies
- Limitation: Spreads higher than raw ECN brokers
Who this broker suits, and who it does not
CAPEX.com is most relevant to traders looking for: Regulated, Multi-Asset, Beginners.
It is less suitable for anyone who needs a strict-tier regulator in their own country of residence but would be onboarded by an offshore entity, for residents of restricted jurisdictions, and for beginners who have not yet understood leverage and margin. Nothing on this page is personal financial advice.
CAPEX.com change history
Every published fact change, with the previous value and the date it took effect. Each entry says whether the broker made the change itself or our editors checked it against an official source. Regulation and licence claims are always checked by an editor.
No fact changes recorded for CAPEX.com yet. Changes appear here as soon as the broker updates its profile or our editors confirm a change.
Frequently asked questions about CAPEX.com
Data sources. Broker submission, the regulator registers linked above, web-archive and domain records, and third-party traffic data. No independent licence check date is recorded yet. External ratings: Trustpilot 1.8/5; WikiFX 6.89/10; Google Play Store N/A/5; Apple App Store 4/5; Forex Peace Army N/A/N/A.
Commercial disclosure. BrokerBazaar is independent and not owned by any broker. We have no commercial relationship with CAPEX.com. How we make money. Trading leveraged products carries a high risk of loss.