EFG Hermes UAE at a glance
EFG Hermes UAE LLC is a UAE-based securities brokerage and investment-services company regulated by the UAE Securities and Commodities Authority (SCA), now operating under the Capital Markets Authority (CMA). The company provides securities brokerage services across the Dubai Financial Market (DFM), Abu Dhabi Securities Exchange (ADX), Nasdaq Dubai and foreign markets, together with IPO management and institutional brokerage services. EFG Hermes UAE is part of EFG Holding's regional securities-brokerage network and provides online and multi-platform trading services to individual and institutional investors.
EFG Hermes UAE reports a founding year of 2004 and a head office in Dubai, United Arab Emirates. It lists 4 regulators and 4 trading platforms.
BrokerBazaar verdict
EFG Hermes UAE is a strong regional investment-bank-backed broker — excellent for MENA equity access, institutional clients and wealth management, but not a specialized high‑leverage retail CFD provider.
Legal entities, regulation and licences
EFG Hermes UAE operates through 2 legal entities, each supervised separately. Your account is with one specific entity, so the protections you receive depend on which one onboards you, not on the group's strongest licence. Overall, the group is supervised by moderate-tier regulators only.
Licence check: Not independently checked. This broker has submitted its details. BrokerBazaar has not yet independently checked them. A company registration or general business licence is not permission to offer regulated brokerage services; only the register entries linked in the table count.
Countries accepted and restricted
EFG Hermes UAE states that it accepts clients from United Arab Emirates. Availability is decided per entity and can change without notice; residents of jurisdictions such as the USA, and often the EU and UK, are frequently excluded from offshore entities.
Trading products, platforms and account types
Instruments: UAE Equities, Foreign Equities, ETFs, Futures, Options, Bonds. Platforms: EFG Hermes ONE, EFG Hermes Pro, Online Trading, Mobile Trading. Account types: Individual, Margin Trading, Brokerage Account.
Best-for tags assigned by our team: UAE Investors, MENA Investors, Active Traders, Multi-Market Investors, Margin Traders.
Minimum deposit, spreads, commissions and other charges
The minimum deposit is No minimum deposit publicly stated. Spreads start from N/A — primarily an exchang… and commission is DX from 0.15% of trade value;…. Maximum leverage is NOT VERIFIED — margin trad…, subject to the cap of the entity that holds your account.
Swap-free / Islamic account: not specified. Swap type: not specified. Headline spreads are usually quoted for the most expensive account tier's cheapest instrument; compare total cost for your typical trade.
Deposits and withdrawals
Deposit methods: Bank Transfer. Withdrawal methods: Bank Transfer.
Withdrawal speed and fees are set by the entity and payment provider. Withdrawal delays are the most common complaint category on BrokerBazaar across all brokers; keep identity documents current and withdraw to the same method you deposited with where required by anti-money-laundering rules.
Execution model, negative balance protection and client money
Negative balance protection: Not specified. Scalping allowed: Not specified. Algorithmic trading allowed: Not specified. News trading allowed: Not specified. Hedging: not specified.
Client-money rules follow the regulator of the entity that holds your account: CMA: Segregation of client funds required. Compensation: No central compensation scheme.
Complaints and dispute process
Formal complaints: efg-hermescallcenter@efg-hermes.com. Phone: +971 4 363 4000. Customers should first submit their complaint or service concern to EFG Hermes UAE through the UAE brokerage customer-service channel by email or telephone. The brokerage customer-service contact is +971 4 363 4000 and efg-hermescallcenter@efg-hermes.com. If the matter is not resolved through the firm's internal process, customers may pursue the applicable regulatory complaint/redress process with the relevant UAE regulator. No current UAE-specific complaint acknowledgement or resolution timeframe was verified from an authoritative EFG Hermes UAE source.
If the broker does not resolve a complaint, escalate to the ombudsman or regulator of the entity that holds your account. BrokerBazaar's Dispute Support Desk can help you document and escalate a case.
Strengths and limitations
- Strength: Regulated by the UAE Securities and Commodities Authority under licence No. 604019
- Strength: Additional EFG-Hermes UAE Limited entity regulated by the Dubai Financial Services Authority
- Strength: Established UAE brokerage operations since 2004
- Strength: Access to Dubai Financial Market, Abu Dhabi Securities Exchange and Nasdaq Dubai
- Strength: Provides access to selected foreign markets
- Strength: Margin trading facilities available subject to eligibility
- Strength: IPO management services available
- Strength: No minimum account opening deposit publicly stated
- Strength: Online and mobile trading available
- Strength: EFG Hermes Pro provides desktop multi-market trading
- Strength: Real-time market data and portfolio monitoring available
- Strength: Conditional orders and alerts supported on EFG Hermes platforms
- Strength: Part of the established EFG Holding financial services group
- Strength: Dedicated UAE call center and customer support channels
- Strength: Strong regional MENA brokerage presence
- Limitation: Detailed current commission schedules are not comprehensively published in one official public UAE fee document
- Limitation: Minimum fees may make small trades relatively expensive
- Limitation: Margin trading involves financing costs and increased investment risk
- Limitation: No universal maximum leverage figure publicly verified
- Limitation: No publicly verified API trading service
- Limitation: Some global market services and product availability may vary by client eligibility and jurisdiction
- Limitation: Primary strength is regional securities brokerage rather than leveraged OTC forex or CFD trading
- Limitation: Account opening requires identity, income and address documentation
- Limitation: Customer support channels are primarily phone and email based
- Limitation: The UAE brokerage and DIFC investment entity operate under separate legal entities and regulatory frameworks
Who this broker suits, and who it does not
EFG Hermes UAE is most relevant to traders looking for: UAE Investors, MENA Investors, Active Traders, Multi-Market Investors, Margin Traders.
It is less suitable for anyone who needs a strict-tier regulator in their own country of residence, for residents of restricted jurisdictions, and for beginners who have not yet understood leverage and margin. Nothing on this page is personal financial advice.
EFG Hermes UAE change history
Every published fact change, with the previous value and the date it took effect. Each entry says whether the broker made the change itself or our editors checked it against an official source. Regulation and licence claims are always checked by an editor.
No fact changes recorded for EFG Hermes UAE yet. Changes appear here as soon as the broker updates its profile or our editors confirm a change.
Frequently asked questions about EFG Hermes UAE
Data sources. Broker submission, the regulator registers linked above, web-archive and domain records, and third-party traffic data. No independent licence check date is recorded yet. External ratings: Google Play 3.6/5; Apple App Store UAE — EFG Hermes ONE 3.4/5; Trustpilot 3.7/5; Forex Peace Army N/A/N/A; WikiFX 1.57/10; Google Play Store 3.6/5; Apple App Store 3.1/5.
Commercial disclosure. BrokerBazaar is independent and not owned by any broker. We have no commercial relationship with EFG Hermes UAE. How we make money. Trading leveraged products carries a high risk of loss.